Redemption / Refund Policy

Conditions for returning goods

Customers need to check the status of goods and can exchange / return goods at the time of delivery / receiving goods in the following cases:

  • The goods are not the right type in the order or as on the website at the time of order.
  • Not enough quantity as in the order.
  • The cover is broken such as tearing, peeling, breaking ...

The customer is responsible for submitting the relevant documentation proving the above deficiency to complete the redemption. 

In case you have any comments / complaints related to the quality of products, please contact :

SEA FUCOIDAN DISTRIBUTION CENTER

13 Nguyen Quang Bich Street, Ward 13, Tan Binh District, Ho Chi Minh City

Phone Number : (+028) 38 497 999

Hotline: 0908 330 330

Email: seafucoidan.jp@gmail.com

For guidance and care. 

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